Knowledge Management in Organizations

11/4/99

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Table of Contents

Knowledge Management in Organizations

What is Knowledge?

Knowledge Equation

Polyani’s Knowledge Types

Knowledge Repositories

Knowledge Transfer

Creating and Transferring Explicit Knowledge

Creating and Transferring Tacit Knowledge

Making Tacit Explicit

Locating and Mapping Knowledge Resources

Social and Intellectual Capital

Transactive Memory Systems

“Public” Knowledge Goods

Two Types of Goods

Three Key Network Concepts

Social Networks

Cognitive Social Networks

Knowledge Networks

Cognitive Knowledge Networks

Steps to Identify Networks

Using Knowledge Maps

Technology Categories

Future Technology Use

Success Factors

Author: Lori Cunningham

Email: fulk@usc.edu

Home Page: http://www-rcf.usc.edu/~fulk

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