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Welcome to my web space! My name is Han C. Tran. I am a Systems
Analyst for the USC
College of Letters, Arts &
Sciences.
I have 12 years of experience providing technical support to hundreds of
end users in 20 College departments.
I have 7 years of experience providing server services to hundreds of
desktops from Hermes, the College's equivalent of ITS's BMR/SANDS system.
In November 2000, I assumed responsibility for the day-to-day operation of
College Computing Center (CCC) and assumed the role of System
Administrator upon
the resignation of the College's Manager of Research & Computing and the
resignation of the College's System Administrator. I assumed roles and
responsibilities necessary for the continued operation of CCC for more
than 3 years, until a new College IT director was hired in March 2004.
As a problem solver, I am…
- Familiar with the following operating systems: Netware (6.x, 5.x,
4.x),
Mac OS (X.x, 9.x, 8.x), Windows (XP, 2000, NT, 9x), Palm OS (5.x, 4.x,
3.x), DOS.
- Familiar with the following engineering and design tools: SDRC Ideas, MSC Nastran,
Matlab, Fortran 90.
- Providing College Computing Center's third tier desktop support for nearly 600 people in 23 College
departments.
As a developer and designer, I am…
- Familiar with the following computer languages: Matlab, C++, Fortran 90, HTML, QBASIC.
- Able to draw upon my experience developing College Computing Center standards,
procedures, and forms.
- Developed application objects for over 300 desktops with Novell's
ZENworks suite.
- Developed College Computing Center's department website.
- Responsible for designing the office layout of College Computing Center.
As a manager, I am…
- Working closely with department coordinators to manage College computer
accounts on ITS systems and on the College Collaborations system.
- Advising College departments, programs, and faculty members on how to better
employ technology to achieve communication goals and to pursue avenues of research.
- Experienced in the hiring, training, and supervision of student staff.
- Experienced in training more than 10 computer consultants.
- Experienced in leading information security response for College
departments..
- Able to draw upon my experience managing College Computing Center, the IT department of the
College of Letters, Arts & Sciences.
- Able to draw upon my experience developing and managing implementation of
CCC's computer virus protocol.
- Able to draw upon my experience developing CCC’s computer equipment database
and coordinating college-wide computer equipment surveys.
You may send me e-mail at hantran@usc.edu.
Visit my web space's
horizon.
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