Fashion Business Incubator
"The team did a tremendous job on completing this project and on addressing
our evolving needs of the system. The system
has been able to improve our business process in the following areas:
- Reduce the amount of time needed to perform admin tasks by half
- Eliminate redundant information in our client database
- Create a customizable target-marketing mailing list
- Improve our client reporting capabilities
- Facilitate the collection of data for special purposes
It has been a pleasure to work with the USC consulting team." Sandy Bleifer
Ryman Program for Young Artists
"Our new Access database, when fully operational, will assist us in
increasing our productivity
in processing and reporting statistical information across the baord.
Instead of our past tedious and
time-consuming tasks, we will be able to generate the information we
need in 2-3 steps." Marla Alvarez
ChemTrans, a bulk liquid chemical transport company
"The new system will save a considerable amount of manpower because the
system will rate each job. This was an enormous complex task to develop
because each of our customers has a unique contract rate. The new system
is very user friendly, and will generate reports to give the company useful
information in the course of doing business to determine prices, fuel taxes and
trailer usage"
Debbie Smith, Controller
Association of Salvadorans of Los Angeles, an organization that
provides social and legal support to Salvadorans and other Central Americans
"Your efforts are enhancing our community outreach and collections
efforts. The Admin System allows us to easily identify clients that meet
specific criteria. For collections, this means that we can identify the
clients whose accounts are largest or most delinquent. The System automatically
generates personalized collections letters and mailing labels, saving a lot of
time. For community outreach, we can now target clients based on
demographic profile or past transactions. your System allowed us to target
a flyer to those clients in Los Angeles whose prior transactions identified them
as likely candidates for a new immigration service. Your efforts resulted
in immediate savings for ASOSAL. Our administrative costs have already
been reduced by more than 30%. We feel confident that once the system is
in full use, our overall costs will be reduced by over 50%. Even more
important, your efforts have allowed us to handle the amazing growth of our
organizaiton. Without increasing headcount, the Admin System allowed us to
complete administrative tasks for 3,000 new clients within the past month
alone." Dora Tejeda, Administration Leader
24st Street
Theatre
"The team from USC was enthusiastic, affable and a pleasure to work
with. They did a great job creating in information system for the
theater. By helping us improve our audience attendance and patronage, we
have increased our revenues. The easy to use reservation and box office
processes has sped up this administrative necessity and eased the interaction
with our customers. We are now better able to build and track our donor
and subscription networks. And the more accurate customer information has
enhanced our marketing efforts. All in all, it was a win-win situation for
the 24th Street Theater and the team from USC. I highly recommend the
course to other small businesses struggling to participate in the information
age." Steve Markus, Managing Director.
Related Pages
IS Consulting Page / Home / Sample Project 99-00 / Sample Projects 2001